- Details
- All members of the DCA must prove they carry out domestic cleaning (“Housework”) as part or all of the service which they provide.
- All members of the DCA must prove upon joining that they hold Public Liability insurance and that their business is known to HMRC
- All applications from businesses less than two years old may be asked to provide further evidence to prove they have not broken any clauses they were bound to as part of employment by another cleaning business, where the applicant has worked for a cleaning business within the last two years. Where it has been proven that clauses were broken, membership will be refused and the applicant may not reapply for membership for a period of not less than two years from the date of the first application.
- All applications may be immediately refused if the DCA feels the business name is in any way inappropriate.
- All members of the DCA must agree to endeavor at all times to offer a first-class “customer experience” to their clients.
- All members of the DCA must offer each of their customers a service level agreement–be this verbal or written. Members may use DCA documents to assist with this, where such documents exist.
- All members of the DCA must offer each of their customers a complaints procedure –be this verbal or written. Members may use DCA documents to assist with this, where such documents exist.
- All members of the DCA must agree that any persons carrying out work on their behalf are correctly trained and given adequate resources to perform their duties effectively and safely. Where sub-contractors are engaged, all members of the DCA must agree to satisfy themselves that the subcontractor holds the correct training and insurances. Members agree to provide the DCA any evidence of the above, upon demand.
- All members of the DCA must agree to carry out their cleaning work as safely as possible, and with minimum disruption to the surroundings & people within the surroundings.
- All members of the DCA must agree to carry out their cleaning work using minimal recourses, including (but not limited to) cleaning products, water, fuel, paper, and any equipment.
- All members of the DCA must agree not to discuss the rates which they charge for their work.
- All members of the DCA must agree to use their social media only in a way which is professional and which represents the members, the DCA, and the domestic cleaning industry as a whole in a positive manner.
- Details
ANTI SLAVERY AND HUMAN TRAFFICKING
POLICY MODERN SLAVERY ACT
Modern slavery is a crime and a violation of fundamental human rights. It takes various forms, such as slavery, servitude, forced and compulsory labour and human trafficking, all of which have in common the deprivation of a person’s liberty by another in order to exploit them for personal or commercial gain. You agree that your Limited company or you as a sole trader has a zero-tolerance approach to modern slavery and your Limited company or you as a sole trader are committed to acting ethically and with integrity in all your business dealings and relationships and to implementing and enforcing effective systems and controls to ensure modern slavery is not taking place anywhere in your own business or in any of your supply chains.
You agree that your Limited company or you as a sole trader has a zero-tolerance approach to Modern Slavery. Your Limited company or you as a sole trader are committed to ensuring there is transparency in your own business and in your approach to tackling modern slavery throughout your supply chains, consistent with your disclosure obligations under the Modern Slavery Act 2015. Your Limited company or you as a sole trader expect the same high standards from all of your suppliers and other business partners, and as part of your contracting processes, we include specific prohibitions against the use of forced, compulsory or trafficked labour, or anyone held in slavery or servitude whether adults or children, and we expect that our suppliers will hold their own suppliers to the same high standards.
This policy applies to all persons working for your business or on our behalf in any capacity, including employees at all levels, directors, officers, agency workers, seconded workers, volunteers, interns, agents, contractors, external consultants, third-party representatives and business partners.
- Details
An exclusive offer * to provide private medical plans for members of Domestic Cleaning Alliance has been arranged with HMCA, including a £50 gift card or £100 off your first-year subscription upon joining a private medical plan.
If you already have a private medical plan, are you paying too much? You could save money by transferring to HMCA. Why not request a no obligation quote ahead of your renewal? You may transfer to HMCA at any age, without a medical examination and will receive guaranteed acceptance under our transfer facility with a 14 day money-back guarantee.
This offer is also available to you if you do not currently have private medical cover. With hospital waiting lists at a record high, there has never been a better time to start a private medical plan.
Why choose an HMCA Private Medical Plan?
- Your choice of hospital and specialist
- NHS queues avoided
- No age limits
- Tax free NHS cash benefit
- Claims settled promptly
- Excellent UK based service
HMCA offer four levels of private medical plans for individuals, family groups and companies as well as dental plans, hospital cash plans, travel plans and vehicle breakdown recovery. Our many years of experience ensures we have a plan to suit your needs at the best possible price.
The Hospital Sickness & Injury Money Plan provides tax free cash should you need to stay in hospital overnight as a result of sickness or injury.
The Dental Plan provides cover for routine examinations, hygiene, X-rays, and remedial and restorative treatment with a private or NHS dentist. Cover is also provided for emergencies, accidents and oral cancer.
The Travel Plan provides medical expenses cover up to £10 million when you travel overseas. You can cover single trips inexpensively and regular travellers can have an annual contract.
The Breakdown Recovery Club gives full cover, at a low cost, for home-starts, roadside assistance and recovery following an accident or breakdown.
Who are HMCA? - HMCA has specialised in providing benefits and services to associations and professional groups since the 1970s. HMCA is authorised and regulated by the Financial Conduct Authority.
For further information and quotations contact HMCA by telephone on 01423 799949 or visit the exclusive HMCA Domestic Cleaning Alliance website here: https://www.hmca.co.uk/dcl
For the Digital General Enquiry Form click here.
HMCA/S PLC (trading as Hospital and Medical Care Association, HMCA and HMCA Members) is authorised and regulated by the Financial Conduct Authority (FRN:307587). HMCA/s PLC is a company registered in England, company number: 01362094, registered office: Beech Hall, Knaresborough, North Yorkshire, HG5 0EA.
Private Healthcare Is Peace Of Mind
No matter how fit and healthy we are, it is inevitable that at some point in our lives we will fall ill and need medical care. And when illness does strike it is to the NHS that most people will turn in seeking a diagnosis, treatment and recovery.
The NHS has for some years been showing signs that it, too, is not in the best of health. A growing and ageing population is putting an ever-increasing strain on staff and services. A problem exacerbated by the coronavirus pandemic. Reports of underfunding, a shortage of medical staff, noisy and overcrowded wards, cancelled operations and long waiting times will be familiar to everyone.
In England, hospital waiting lists are longer than ever before, with a total waiting list of 6.84 million people with nearly one in eight of the population waiting for treatment.* This is the highest number since records began and illustrates the devastating impact that COVID-19 has caused the NHS.
Quick, private and convenient
Understandably, these lengthy delays are causing additional stress for patients, undermining their health and quality of life even further. How many people do you know whose physical health and mental well-being has deteriorated from the anxiety of having to wait months for a hospital appointment?
All this can be avoided by taking out private health insurance. Seeing a doctor in private practice used to be only for the wealthy, but not anymore as the cost of private medical cover is becoming more affordable.
A private medical plan delivers prompt access to hospital consultants, thus avoiding lengthy waiting lists. Patients can choose from an extensive list of hospitals throughout the UK; if they need to be admitted, they will have their own private room equipped with TV and telephone, and visiting is arranged to suit patient and family. A quick, private and convenient service that removes many of the anxieties associated with NHS hospital stays. Furthermore, some providers have no upper age limit attached to their policies and cover can even be extended to include family members.
Taking control of your healthcare
However, those interested in taking out health insurance should not leave it too late. As we get older our healthcare needs increase. Therefore, as only some of the best health insurance companies provide cover for pre-existing conditions, the best time to invest in getting private treatment for illnesses you may suffer tomorrow – is today.
By acting now you can ensure your future healthcare will not be dictated by NHS bureaucracy and, just as importantly, you will be able to benefit from the widest possible cover.
Private health insurance cannot guarantee good health, but it can ensure that when you are feeling unwell you will quickly receive the best possible care, when and where you want it. The peace of mind that comes with that knowledge cannot be underestimated and is often the most important factor for people deciding to take control of their healthcare provision and "go private".
- Details
Discounts on IT, access to tech advice & other benefits for members
Dell UK is proud to partner with DCA to provide a range of discounts on selected IT and other benefits to it's members.
These include:
- Up to 20% discount off laptops, desktops, servers, and accessories.
- Access to our highly trained Small Business Technology Advisors to help members with free advice to grow their business.
- Dedicated account manager to work with your membership team.
