In the unregulated domestic cleaning industry, it can be hard to streamline your operations and boost your business. Here at the Domestic Cleaning Alliance, we are committed to supporting legitimate cleaning businesses to expand their operations and achieve success in a lucrative marketplace. As a member of the British Cleaning Council, we are a trusted and respected industry association that offers our members a range of invaluable resources, services, and support.

We firmly believe that domestic cleaning companies, and the cleaners that make them a success, are not supported enough, and we are here to empower cleaning professionals and help them achieve their business goals. In this article, we'll explore the key benefits that you will receive as a member of the DCA, so read on to explore how we can help

The Domestic Cleaning Alliance

Running any business is a challenge: but running a cleaning business means juggling high-quality cleans, customer service, administrative and back office responsibilities, and marketing, all without the assistance of a franchise or union. Unlike the majority of UK industries, our sector has no regulatory agencies or governing bodies, meaning that businesses are not supported or given opportunities to grow. As cleaning companies in the UK are not legally required to be insured, or to employ insured workers, it is very easy for companies to run a haphazard, untrustworthy service, which reduces trust and confidence in our sector and makes it harder for legitimate companies to build up a client base. This lack of regulation also poses a risk to British homeowners, as they have very little guarantee that the domestic cleaning company that they are opening their home up to is a trustworthy, legitimate business. 

Whether you're a solo cleaner or a cleaning company with multiple employees, joining the DCA will provide you with the support and resources you need to succeed and showcase your reputation for reliability and high professional standards. From networking opportunities to access to industry insights, to a range of administrative and HR services, we offer a comprehensive approach to supporting your business. 

Our services are delivered via our membership, which all UK cleaning companies are encouraged to apply for. Whilst we welcome all cleaning companies, no matter how small or new they are, we require all our members to be legitimate, fully insured, tax paying organisations. These requirements ensure that our members are differentiated from uninsured, untrustworthy companies, and signifies to the world that members of the DCA are reliable, professional providers that guarantee a high standard of service and excellent customer service.

Our membership is available in two distinct categories: 

Associate Member

As an associate member of the DCA, you’ll have access to a specially curated package designed to support your business growth and boost your profitability. This includes:

Your company has full access to use the DCA logo on your marketing materials, website, and client interactions to demonstrate your high professional standards. You will also receive a DCA Associate Members Certificate, which can be proudly displayed wherever you wish across your business, and your company name will be listed on our website so that potential clients can check you are an insured, reliable member of the DCA. This listing will also increase your company’s visibility and set you apart from competitors in the industry, attracting new clients and enhancing your company’s credibility. 

You will also be able to gain insight into tried and tested business techniques and explore what is working best for other DCA members with access to our members forums. This also includes access to the ‘Cleaning Jobs’ section of our website, where you can post up to 3 domestic cleaning jobs and hire from within our network of trusted, committed professionals. 

Another valuable benefit of being an Associate Member of the DCA is the extensive legal support and advice that we provide. Navigating the legal aspects of running a cleaning business can be challenging, especially in an unregulated sector. As a full member, you can rely on our team of experts to provide guidance on various legal matters, saving you time, money, and potential legal issues, and allowing you to focus on growing your business. Our members have access to a 24-hour telephone helpline for HR and Legal issues, and ongoing telephone support for issues related to tax, and health & safety issues, guaranteeing that you get the legal advice and administrative support that you need whenever you need it. You will also have access to a full suite of 775 documents covering HR, tax, VAT, health & safety regulations, and ongoing legal advice. From employment contracts, to management guides, find everything you need in our online portal and extensive selection of online documents, or by using our 24/7/365 helpline, with no limit on the number of times you can call. 

In addition to these benefits, full members also have access to our preferred suppliers list and receive perks and discounts on a wide range of purchases for both personal and business use. At a glance, these include: 

  • Discounts on selected DELL products and IT accessories. 
  • Up to 40% discount on HMCA plans. 
  • Access to the Perks Direct platform, which includes additional legal helplines, 24/7 GP services, and savings on thousands of participating venues across the UK. 

Full Membership

As a Full Member of the DCA, you’ll have access to all the benefits of Associate Membership, with these additional advantages: 

  • Read, reply, and post in members forums to boost your profile amongst your fellow members and build on your understanding of the sector. You will also be able to post up to 5 recruitment opportunities in our domestic cleaning jobs section and use our HR services and guides to streamline the recruitment and onboarding process. 
  • Link to your website and social media pages on our website, ensuring potential clients are able to explore your digital presence across several platforms and making it easier to connect with you. 

At the DCA, we work for your benefit and growth and we put your needs at the heart of everything we do. To this end, there is no contract in place to tie you into a membership. You are free to upgrade, downgrade, or cancel your membership at any time as the needs and direction of your business change.  For additional security, and your peace of mind, we use an online payment system to collect your membership fees, and we never hold any of your bank details.

Boost Your Business with the DCA

From legal support and increased visibility, to discounted business services and networking opportunities, here at the DCA we are dedicated to empowering our members and supporting their growth in the domestic cleaning industry.

If you are interested in unlocking the full potential of your business, apply online to join the DCA today.