Meet the team
Everything about the DCA is steeped in first-hand experience. Each and every member of the Panel is the owner of a successful cleaning business. None of us are afraid to get our hands dirty – literally. Whatever the cleaning task, so long as it falls into the category of housework, you can be sure we’ve proudly done it ourselves, many times.
Stephen was forever willing to help friends and family with their cleaning, so decided to turn ‘professional’ in 2003. Since then he has gained numerous qualifications in cleaning and has continued his professional development by undertaking the A1 NVQ Assessors Award and Level 3 Award in Education and Training.
Senior Panel Member
Chris first entered the cleaning industry in 1986. In 2003 he established Image Cleaning Consultants where, with a team of more than 30 employees, he specialises in light commercial cleaning and maintaining office premises throughout Solihull and the West Midlands.
Senior Panel Member
Diane founded her business in early 2008. By providing great working conditions & training for her team, she has grown it to be one of the biggest cleaning businesses in Yorkshire. Diane believes in creating better opportunities for people within an industry which traditionally had low standards and morale.
Kremena and her team at Private Cleaning Oxfordshire have been providing cleaning services since 2010. They strongly believe their reputation is the key to their success. As a fully insured business they can offer wide range of cleaning services and employ a team of loyal cleaning personnel.
Sheena has worked in franchising and runs her own cleaning agency on the Wirral Peninsula. She also works as a business consultant. Since joining the DCA in 2014, she has been invaluable in assisting other members and in teaching the DCA about numerous aspects of the franchise and agency set-ups.
Julie began her cleaning service more than 18 years ago. Since then her husband Tim has joined the business and together with their dedicated staff they clean properties across Cheshire. They strive to provide all their clients with a high quality, detailed cleaning service, with the customer-service to match.
Tracy has a large cleaning business in Kent and is one of the first ever members to join the DCA. She is very well liked and respected among our members-base. Tracy acts as a point of contact for any member who may not wish to contact us directly, and canvasses feedback so as to advise the panel on the services we offer.
Secretary and Client Champion
Maggie spent over 20 years working as a company secretary. As well as helping with our administration, she also represents the client sector of the operation, gathering customer feedback and requirements in order that the DCA can offer the very best guidelines for both the service provider and the end user.
Delia is well known for raising awareness of the cleaning industry and for her tireless work in the education & training of cleaning personnel. Respected for her knowledge and experience, she sits on the board of numerous cleaning-related organisations. Her support and advice has been crucial to the formation of the DCA.